Workforce Management

Turn Fragmented Workforce Handling into One Operational View

Separate labour plans, manual allocations, and disconnected timesheets make it difficult to see who is available, qualified, and ready to work. Centraa brings workforce master data, rosters, skills, attendance, and assignments together so teams can respond to changing demand, reduce idle time, and improve control over labour cost.

Integrated Platform

Connected Across Terminal Operations and Finance

Connect workforce planning with the external Terminal Operating System (TOS), Vessel operations, Fleet Management, M&R, and Work Order Management. Exchange demand, assignments, and execution status, while sharing validated labour data with Payroll and Payables. Workflow services coordinate reviews, approvals, shortage alerts, and reassignment; Vessel and TOS remain the operational planning source.

Connected Capabilities for Workforce Planning and Execution

One Workforce Master

Centralize worker records and shared labour pools across terminal functions, giving planners and supervisors a consistent source of workforce information.

Demand Planning

Convert vessel plans, fleet demand, maintenance needs, and work orders into headcount requirements by shift, role, and operating area. Identify shortages and surplus before deployment.

Shift Planning & Rostering

Define shift patterns, build daily and weekly rosters, allocate crews, and manage shift swaps as operational requirements change.

Skills & Certification Management

Maintain a central skill matrix, track operator qualifications and certification validity, and check eligibility before assigning people to roles or equipment.

Attendance & Availability

Track check-in, leave, absence, standby availability, late reporting, and no-shows so supervisors can identify replacements and confirm shift readiness.

Workforce Allocation & Dispatch

Match workers to roles, equipment, skills, and availability. Publish crew and operator assignments, then reassign resources across Vessel, Yard, Gate, Fleet, and M&R when priorities change.

Overtime & Compliance Control

Track overtime, validate rest periods and shift limits, and flag labour-policy exceptions during planning and execution.

Unified Timesheet

Capture actual hours and activities in one labour record across functions, reducing duplicate entry and reconciliation before payroll and costing.

Work Order Coordination

Connect workforce assignments with work-order priorities, execution status, and completion feedback to support maintenance and operational work.

Payroll & Costing Support

Provide attendance, overtime, and timesheet inputs for payroll, contractor labour costing, accruals, invoice validation, and settlement.

Productivity & Utilization

Compare planned and actual deployment, measure labour utilization and output by shift or gang, and identify idle time and operational bottlenecks.

Reporting & Analytics

Bring labour demand, deployment, attendance, overtime, shortages, and exceptions into unified dashboards and trend reports.

From Operational Demand to Workforce Optimization

Receive operational demand, build shift rosters, validate skills and availability, and dispatch approved assignments. Track attendance and substitutions during execution, capture actual hours in a unified timesheet, and use productivity insights to improve the next plan.

Plan

Roster

Allocate

Dispatch

Execute

Capture

Optimize

Better Utilization, Faster Response, Stronger Control

Reduce Labour Cost

Use the existing workforce more effectively and reduce unnecessary overtime through coordinated planning.

Improve Workforce Utilization

Share qualified people across terminal functions and reduce idle time caused by isolated labour pools.

Improve Operational Readiness

Prepare the right people for the right location and shift, with earlier visibility into staffing gaps.

Reduce Operational Delays

Find replacements faster when workers are unavailable and support continuity during priority changes.

Strengthen Compliance

Validate skills, certifications, rest periods, and shift rules to reduce assignment errors and exceptions.

Improve Payroll Accuracy

Use a single validated timesheet and payroll-ready labour data to reduce manual reconciliation.

Vessel Operations

Vessel Workforce Planning

Turn a vessel plan into an executable crew plan. Vessel ETA, quay-crane plans, container move volumes, work queues, and shift windows drive workforce demand through a manning matrix.

Validate skills and certification, shift availability, equipment eligibility, rest rules, and overtime before routing the crew proposal for review and approval.

Publish the approved crew plan and shift dispatch, raise shortage alerts, capture attendance at shift start, and prepare actual hours for timesheets, payroll, and contractor costing.

Example Crew Requirement

Illustrative planning input: vessel ETA 18:00, three quay cranes, and 1,200 container moves.

Illustrative headcount by role
Role	Headcount
Quay Crane Operators	3
Lashers	12
Vessel Checkers	3
Tractor Drivers	18
RTG Operators	5
Supervisors	2

Workforce Intelligence

Measure the Outcomes That Matter

Monitor deployment, cost, readiness, and compliance through a unified set of workforce KPIs.

Workforce Utilization

Track how effectively the available workforce is deployed.

Overtime Hours

Monitor overtime across shifts and operating functions.

Labour Hours per Container Move

Compare labour input with vessel handling output.

Unfilled Positions at Shift Start

Identify staffing gaps that affect operational readiness.

Replacement Response Time

Measure how quickly unavailable workers are replaced.

Payroll Reconciliation Effort

Monitor the effort needed to validate labour records.

Certification Violations

Track exceptions to qualification requirements.

Planned vs Actual Manpower

Compare the approved crew plan with actual deployment.

Optional Advanced Optimization

Smarter Assignment Recommendations

For terminals ready for advanced optimization, optional AI-assisted recommendations can combine task priority, worker availability, qualifications, location, travel time, and historical productivity to suggest the next assignment. Reinforcement learning is an advanced option alongside rules and constraint optimization, with certification, rest, shift, equipment, and safety checks governing every recommendation.

Frequently Asked Questions

Answers for workforce and terminal operations teams

What does Centraa Workforce Management bring together?

One workforce master, one roster, one skill matrix, one timesheet, and one operational view across terminal functions.

Can workforce be shared across different operations?

The planning model supports allocation and reassignment across Vessel, Yard, Gate, Fleet, and M&R, subject to skills, certification, availability, equipment eligibility, and shift rules.

How does vessel workforce planning work?

TOS and Vessel inputs provide workload and shift demand. A manning matrix calculates requirements by role, eligible workers are proposed for allocation, and approved assignments are dispatched to crews and operators.

How are payroll and contractor costs supported?

Attendance, actual hours, overtime, and activities feed a unified timesheet, providing validated inputs for payroll, labour costing, accruals, and contractor settlement.

How does the platform respond to disruption?

Attendance and availability updates reveal no-shows and shortages. Workflow services coordinate alerts, approvals, and reallocation when operational priorities change.

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